Minnesota/Iowa Winter Weather Policy

Whenever there is inclement weather conditions, we are committed to continuing to operate our scheduled Airport Shuttle runs unless the roads are closed by the authorities. When we travel, we will be driving very cautiously to ensure the safety of all passengers and the drivers. When using a shared ride service, please remember to give yourself plenty of lead time ... you may miss your flight due to heavy traffic or inclement weather. We cannot guarantee that we can arrive or depart exactly on time in bad weather or poor winter driving conditions.

Whenever there is inclement weather in the forecast, we recommend that you consider the option of moving to, or booking, an earlier shuttle time to help alleviate the possibility of missing your flight.

To make changes to your reservation or check on the status of your shuttle, please contact our office at 1-888-522-9899.

Please be advised that we will do our best to post notices of cancelled runs on our website as well as at the following locations:

• In Minnesota at the Holiday Inn in St. Cloud and our desk at the Minneapolis Airport ground transportation center.
• In Iowa at the Ames Intermodal Facility and our desk at the Des Moines Airport ground transportation center.

We thank you for your trust in Executive Express and we hope you understand if there are delays and cancellations in these conditions.

Larry Logeman
Executive Express