TestimonialsCustomer ReviewsSee What Others Are Saying

Danielle needed transportation while traveling in Mexico.  She called the office and Nancy was able to find the transportation she needed by contacting a trusted affiliate.  Danielle said, “Service was amazing! Polite, professional, and safe. The vehicle was clean and stocked with beverages. Carlos called me prior and kept me updated throughout the trip.”

Driver Dan was very professional.  Will use again!

One always appreciates lower rather than higher rates, but I do feel I got the value for the money.  I will use you again.

Marlene was very pleasant.Meri Lee – August 2022

Awesome driver!

Our group of 10 was traveling from Mason City, IA to Madison, WI and our United Flighted was cancelled due to weather.  I called Executive Express on Saturday afternoon and within an hour we had the bus booked with a very courteous driver.  Thank you!

Mila – July 2022

The driver was very professional.  A good driver friendly.  Superior on where to go to airport.

Steve was our driver and we talked all the way from MSP to Alexandria.  He told us all of the services that Executive Express provides.  Very professional.  We will use you in the future.

Driver was super nice.

My brother made the reservation, but he said it was easy to do.  The drive on the way to the airport was vey nice.  I had Nancy on the way back.  I know her so it was fun visiting with her.  It was a very good experience.

Service was great all the way around.  Nancy was very professional and good with conversation.  Will definately be using Executive Express services again.

We had a great experience using Executive Express and traveling with 3 young children.  Rose Ann was a pleasure to work with, and our driver Dan was amazing! We would definately book again for how easy the process was with children.

Very impressed with Monte’s driving on a very windy/snowy day.  Appreciate the service.  See you next time!

Nancy was amazing!  We requested her for our return trip.  Loved it!  Rose Ann is always helpful with reservations.

From the first time I contacted your company for a quote to the last days of our event, RoseAnn was a pleasure to work with.  She was always a calming force when things changed with our guests and travel plans, keeping me calm and making me feel that she could make things work for our event.  She was great!

We had a wonderful experience and have recommended you (Executive Express) to others.  Definitely will consider you again.  Driver was prompt and courteous.

We were very concerned about traveling during COVID-19 and wanted to reduce our risk by using your personalized Black Car Services. We felt very comfortable with this experience. Rose Ann, your Private Charter Consultant, set the stage for excellent customer service and our driver, Marlene, delivered on her end also. Both were exceptional! Thank you so much for providing this service.

We enjoyed every bit of your Black Car Service.  Mark, your driver, was great!  We plan to use your service going forward.

I want to commend your service for a job well done!  Our driver Mark was outstanding.  Our original flight from Israel was cancelled a day before our departure.  I called Mark to tell him that our flight would arrive 9 hours late.  He said no problem and got us home safely.  I want to say that Mark is an excellent driver and very professional.  We will always use Executive Express for our Private Car transportation needs.

Our driver Chris was right on time. He even called me ahead of time to let me know. Chris was flexible and understanding when we decided to change our dinner plans and go out to eat in town instead of staying at the lake house due to the weather.

Again, the total experience couldn’t have gone better.

Thank you again for all of your efforts as well!

Rose Ann was a great person to work with; friendly and professional.  She always returned my voicemails promptly and always knew the answers to the service I was asking for.  I might add, her voice is  amazing.

Sharon – May 2022

Hi, Customer Service Representative:

Thank you so much for booking me on Executive Express for my July trip. You made it easy to complete the necessary information. I have always been quite satisfied with your service so it was not a surprise that the process was made easy for me.

I have printed out the information. It all seems to be in order. If Delta informs me of flight changes, I will call immediately to adjust the times.

Thank you, again, for your assistance.

I’m so grateful for your service! Thank you for your excellent drivers and convenient way to get to the airport!!

Best,

Yesterday my flight into Des Moines was delayed 2 hours. When I arrived in the terminal at 7:30 pm the Executive Express driver was there waiting. It was a great relief to learn that I did not have to wait for the 10:30 pm shuttle. I have only recently begun using your service to/from the airport and I have been very pleased. Please convey my thanks to the driver!

Dear Executive,
I’m the traveler who supposed to show up in Ames – ISU station yesterday (May 03) at 03:00PM, however due to the bad weather my trip was delayed, and my friend drove me directly to DSM airport. I would like to express my sincere thanks to the driver/manager in ISU station yesterday, she called me asking if I need any help, if I want to transfer to the next available time slot. However, my telephone battery was flat and I cannot call back. I’m now in an airport of my trip, writing this message NOT for a refund because the delay was all my fault; but if you may, please find the driver and pass my thanks to her. After 5 years of study, I’m graduating from ISU, Ames, IA. You and other Iowans make my stay in Iowa a wonderful memory! Thank you.
Best regards,

TELL LARRY ……..GREAT DRIVER, GREAT RIDE, VERY PUNCTUAL, AND TREATED WELL BY PHONE STAFF…………..AN EXPERIENCE WORTH TELLING OTHERS ABOUT.