TestimonialsCustomer ReviewsSee What Others Are Saying
We were very concerned about traveling during COVID-19 and wanted to reduce our risk by using your personalized Black Car Services. We felt very comfortable with this experience. Rose Ann, your Private Charter Consultant, set the stage for excellent customer service and our driver, Marlene, delivered on her end also. Both were exceptional! Thank you so much for providing this service.
We enjoyed every bit of your Black Car Service. Mark, your driver, was great! We plan to use your service going forward.
I want to commend your service for a job well done! Our driver Mark was outstanding. Our original flight from Israel was cancelled a day before our departure. I called Mark to tell him that our flight would arrive 9 hours late. He said no problem and got us home safely. I want to say that Mark is an excellent driver and very professional. We will always use Executive Express for our Private Car transportation needs.
Our driver Chris was right on time. He even called me ahead of time to let me know. Chris was flexible and understanding when we decided to change our dinner plans and go out to eat in town instead of staying at the lake house due to the weather.
Again, the total experience couldn’t have gone better.
Thank you again for all of your efforts as well!
I love Executive Express! It works great with the type of job I have to take the shuttle from Willmar to/from the MSP Airport. Your drivers are always friendly and your vehicles are clean.
I’m not sure who the Manager is for Executive Express but they really need to be notified that Trista the gal who organizes our weekend travelers, Colette who does the morning pick ups and the after hours Customer Service clerks have really gone above and beyond helping us. They have been super speedy with zero delay.
A giant thank you to Greg and Tim for their swift response in rescuing this charter. Colette couldn’t have gotten them to MSP to catch their flight without them! The passengers also extended a thank you to them as well.
Dear Mr. Logeman,
Kudo’s to employees Dan Grube (at MSP) and Preston Doele (driver) for ensuring a quick trip from MSP to Waite Park.
On 07 January I just arrived at MSP on a Delta flight and it was tight to make our scheduled 7:00pm pick up by Executive Express. My phone rang and it was Dan calling to see where we were. He gave us directions. A call a few minutes later asking where we were and I told him. He said, ‘Stop right there, we’ll meet you,’ Minutes later we’re on your fine bus heading for Waite Park.
Outstanding coordination by all involved. It saved an hour wait until the next trip to Waite Park. Your employees extended themselves to ensure we did not miss our ride, holding the bus for a few minutes.
Please extend our sincere gratitude to these employees. They represented you and Executive Express in an exemplary manner.
Thank you again!
Keep on doing a great job!
I’m back home in Australia now and wanted to let you know how much we enjoyed the tour of the covered bridges. Our driver and guide, Abby, was lovely and it was nice to have a local show us around. So thank you for arranging everything. We thoroughly enjoyed the tour.
Hi, Customer Service Representative:
Thank you so much for booking me on Executive Express for my July trip. You made it easy to complete the necessary information. I have always been quite satisfied with your service so it was not a surprise that the process was made easy for me.
I have printed out the information. It all seems to be in order. If Delta informs me of flight changes, I will call immediately to adjust the times.
Thank you, again, for your assistance.
I’m so grateful for your service! Thank you for your excellent drivers and convenient way to get to the airport!!
Yesterday my flight into Des Moines was delayed 2 hours. When I arrived in the terminal at 7:30 pm the Executive Express driver was there waiting. It was a great relief to learn that I did not have to wait for the 10:30 pm shuttle. I have only recently begun using your service to/from the airport and I have been very pleased. Please convey my thanks to the driver!
Just want to send you a little note to say “Thank You” for the great services this weekend! Both our bus drivers were as pleasant as could be! Our buses were always prompt and eager to come earlier if we were finished early. Which we were both days! So, again we look forward to using Executive Express next year! Thank You! North Benton Dental Team
Have a great day!
I’m the traveler who supposed to show up in Ames – ISU station yesterday (May 03) at 03:00PM, however due to the bad weather my trip was delayed, and my friend drove me directly to DSM airport. I would like to express my sincere thanks to the driver/manager in ISU station yesterday, she called me asking if I need any help, if I want to transfer to the next available time slot. However, my telephone battery was flat and I cannot call back. I’m now in an airport of my trip, writing this message NOT for a refund because the delay was all my fault; but if you may, please find the driver and pass my thanks to her. After 5 years of study, I’m graduating from ISU, Ames, IA. You and other Iowans make my stay in Iowa a wonderful memory! Thank you.
She called today to say how very nice the driver to BAX was. Pass said driver even helped her dig out her car (pas keeps shovel in her car). She said the men drivers were nice, too, but this stood out.
Just a note to commend John Jose for driving me from St. Cloud to Brainerd last night. Roads weren’t too bad to Brainerd but were extremely treacherous on his way back to St. Cloud as was my drive from Brainerd to Crosby. I believe John went above & beyond and I pray he had a safe return trip to St. Cloud. Thank you.
Purpose of call from Patrick was just to compliment us on our excellent service. Driver Jack Gregor was just awesome. So courteous. Just the way to go. Loved the home pick-up – felt so special – felt spoiled. Will never drive to airport again. Will be booking again yet this Feb. Super complimentary!
“You guys are just the best thing for us out here”
Also complicated their driver “Mike” “He was first rate, really great guy”
I’d like to thank you for your service. Everything went off without a catch. The ride down and back couldn’t have been better. I will definitely recommend your services to all my friends and family. Next time I expect to travel you will be my first contact.
Thank you so much,
TELL LARRY ……..GREAT DRIVER, GREAT RIDE, VERY PUNCTUAL, AND TREATED WELL BY PHONE STAFF…………..AN EXPERIENCE WORTH TELLING OTHERS ABOUT.
Our Services Include:
Black Car Service
Get where you need to go in class and comfort. Our drivers provide an elevated travel experience—perfect for airport transfers, event transporation, or hourly charters.
ISU Airport Shuttle
Executive Express is a proud affiliate partner, transporting Iowa State University students, staff, and faculty to and from DSM Airport on an exclusive shuttle schedule.
Private charter transportation is a great option for special event transportation, accommodating all sizes of parties, from 2 - 200+.
Our same-day Courier Service (within our transportation area) ensures your packages make it to their destination on-time. Ask for out-of-area availability.
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